LAST UPDATED: February 19, 2019
Welcome to https://www.canndescent.com (the “Website”)! We have always taken the privacy, security, and confidentiality of your information, including any personally identifiable information (“Personal Data”) seriously, and we use commercially practicable precautions to safeguard it.
If you have any questions about this Policy, please contact us by using our Customer Care Form.
We may collect and store information that you provide to us via the Website or that you provide to our Customer Care Department, as further described below.
“Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, and e-mail address as well as any other non-public information about you that is associated with, or linked to, any of the foregoing data.
We may collect certain Personal Data provided by our customers including name, gender, billing and/or shipping address, email address, telephone number, payment method, and payment information (such as debit or credit card number and information). The following are examples of when we might collect Personal Data:
The above section provides examples of the Personal Data that CANNDESCENT may collect through the Website and the ways in which CANNDESCENT may use such Personal Data. If you do not want CANNDESCENT to collect your Personal Data, please do not disclose it. You can access, correct, and/or update your information or change your marketing and subscription settings by accessing your account using the “Sign In” link on the Website.
“Non-Personal Data” means data that is not associated with, or linked to, your Personal Data. Non-Personal Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Non-Personal Data, as described below:
When you use the Website, including by browsing merchandise and/or contacting CANNDESCENT with inquiries, CANNDESCENT collects certain Non-Personal Data and also receives such information from various third parties. Non-Personal Data cannot be used to specifically identify you. The Non-Personal Data CANNDESCENT collects includes, without limitation, Internet browser information, other characteristics of the device you are using to access the Website, domain names of your Internet Service Provider (ISP), your approximate geographic location (if your device settings allow us to collect location information), a record of your usage of the Website, and the time of your usage. This information is used for analytics (such as understanding how you use the Website and/or shop with us, improvement of the Website, and determining the devices and methods you use to access the Website) as well as for personalizing your experience (including customizing the products we share with you, tracking your activity on the Website by identifying the different devices you use, remembering your preferences and the products you were interested in, and generally enhancing your experience on the Website).
Additional information regarding the collection of Non-Personal Data can be found below:
We may use Personal Data as necessary and to fulfill your requests, including in the following ways:
CANNDESCENT does not share or sell any Personal Data you provide to us except with your consent or as described in this Policy. In some instances, your permission will be implied from the nature of the service requested or the transaction undertaken. Examples of instances in which we share your Personal Data are provided below:
As noted above, Non-Personal Data does not and cannot be used to personally identify you. We may use such information for any lawful purpose, including sharing Non-Personal Data with our marketing partners, advertisers, and others from time to time. This information is generally shared in an aggregated form.
CANNDESCENT uses a variety of industry-standard security technologies and security measures to help protect your Personal Data and Non-Personal Data from unauthorized access, use, or disclosure. CANNDESCENT also makes commercially reasonable efforts to restrict access to Personal Data to employees, contractors, and agents who need to know the information to provide or improve our products and services. Unfortunately, no transmission of data is guaranteed to be completely secure; therefore, any transmission of Personal Data is done at your own risk, and we assume no liability for any damage suffered by you caused by the interception, alteration, or misuse of information during transmission. Please keep this in mind when disclosing any Personal Data via the Internet or by email.
Identity theft and “phishing” are of great concern to us. Please note that CANNDESCENT will not, at any time, ask you to provide your Personal Data or other personal information in a non-secure or unsolicited email. If you receive such an email, please contact us to bring it to our attention. For more information about phishing, visit the Federal Trade Commission at http://www.consumer.ftc.gov/articles/0003-phishing.
CANNDESCENT is dedicated to respecting the choices you make regarding your Personal Data. You can update your contact information or change your subscription preferences through a user account on the Website (if you have one) or by writing to us at the address provided herein. In addition, you may:
The Website may provide links to other internet sites, content, or videos (embedded or direct links) maintained by third parties. CANNDESCENT is not responsible for the sites, content, or videos accessed through those links and the policies and procedures set forth herein do not apply to that thirty-party content. The owners and operators of all those websites are responsible for all Personal Data and Non-Personal Data provided, collected, maintained, stored, or otherwise disclosed on those sites, if any. CANNDESCENT encourages you to review and/or contact those websites directly for information on their privacy policies.
If you access the Website through a link from one of our advertising or marketing partners, the information you provide to us through these links is collected by CANNDESCENT and our use of such information is subject to the terms and conditions of this Policy.
The Website also enables users to post their own content, such as Facebook or Instagram posts. You should exercise caution if you decide to disclose your personal, account, financial, or other information in a submission. CANNDESCENT is not responsible for user-generated content and such content remains the sole responsibility of the person who submitted it.
Please note that our Website is not configured to receive or honor “Do Not Track” signals. For information about “Do Not Track” browser settings, visit Do Not Track.
Section 1798.83 of the California Civil Code entitles residents of California to request a notice detailing the categories of Personal Data that CANNDESCENT has shared with third parties for direct marketing purposes during the preceding calendar year as well as the identity of those third parties. To request a copy of your Personal Data maintained by CANNDESCENT, please contact us as provided in the “Contacting Us” section of this Policy.
Protecting the privacy of children is extremely important to us. Our Website is not directed at children under the age of 13, and we do not knowingly collect or intend to collect Personal Data from anyone who is under the age of 13. If we become aware that we have inadvertently received personal information from an unauthorized visitor under the age of 13 on our Website, we will take the necessary steps to delete that information from our records.
As with California residents, Canadian residents are entitled to receive certain information about the collection, use, and disclosure of their Personal Data. We collect, use, and disclose your Personal Data with your consent, which may be express or implied. You may withdraw your consent to the use and disclosure of your Personal Data by contacting us as specified below in the “Contacting Us” section of this Policy.
Information, including information collected in the European Economic Area (“EEA”), may be transferred, stored, and processed by us and our service providers in the United States and other countries whose data protection laws may be different than the laws of your country. We will protect your Personal Data in accordance with this Policy wherever it is processed and take appropriate steps to protect the information in accordance with applicable laws.
If you live in the EEA, or a similar international area, you may have additional privacy rights available to you under applicable laws. These rights include:
We will process your requests in accordance with applicable data protection laws. If you would like to exercise any of the above-stated rights, please contact us by using our Customer Care Form so that we may consider your request in accordance with applicable law:
We maintain (and require our subcontractors and service providers to maintain) appropriate organizational and technical measures designed to protect the security and confidentiality of any information we process. However, no organizational or technical measures are 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online.
Users in the United Kingdom (“U.K.”) have the right to ask us to amend or limit the processing of their Personal Data, (as defined by U.K. law) and, in particular, not to process their Personal Data for marketing purposes. We will inform you (before collecting your personal data) if we intend to use your Personal Data for such purposes or if we intend to disclose your Personal Data to any third-party for such purposes. You can exercise your rights to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by please contact us by using our Customer Care Form.
The U.K. Data Protection Act 1998 (the “DPA 1998”) gives users from the U.K. the right to access information held about them. Your right of access can be exercised in accordance with the DPA 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CANNDESCENT reserves the right to update, change, amend or modify this Policy at any time and from time to time without prior notice, and we may apply any change in the Policy to information previously collected, as permitted by law. Please review our Policy before you provide any Personal Data and periodically on an on-going basis. When we make material changes to this Policy, we will notify you by posting the updated Policy on the Website, and we will revise the “Last Updated” date at the top of the Policy. Your continued use of the Website after any changes or revisions to this Policy shall indicate your agreement with the terms of the then-current Policy.
If you have any questions about this Policy or our privacy practices, please contact us at:
FLAGSHIP RETAIL INC
3905 State Street, Suite 357
Santa Barbara California 93105
P (877) 778-8957 – Monday through Friday 8:30 am to 5:30 pm (PST)